Update on E-Mandate Processing for Auto-Replenishment

On 22^nd August 2024, RBI updated its E-Mandate Framework through notification RBI/2024-25/64 CO.DPSS.POLC.No.S528/02-14-003/2024-25 to include the auto-replenishment of FASTag and National Common Mobility Card (“NCMC”) balances under the e-mandate framework. This update is significant because:

(a)      Auto-replenishment will now be triggered automatically when the balance falls below a threshold set by the

          customer; and

(b)      Payments for auto-replenishment, since they are recurring in nature but without any fixed periodicity, will be

          exempt from the requirement of a pre-debit notification i.e. notification sent to the customer 24 hours

          in advance of the debit. 

This move simplifies and enhances the convenience of managing your FASTag and NCMC balances.